Help for S-Pro
Product guides
1. About S-Pro
S-Pro helps you quickly build and present photo slideshows at events, exhibitions, ceremon…
2. Requirements and installation
S-Pro 1.20 requires macOS 12.0 or later and supports Apple silicon and Intel Macs. Externa…
3. Sign-in, trial, and activation
Subscription and lifetime editions use separate installers. Credentials stay in the Mac Ke…
4. Workspace and media import
The left area contains Photos, the center contains Control, and the right area contains Au…
5. Sort, search, and undo
Photos and audio support grid and list views. Photos can be sorted manually, by file name,…
6. Playback and external output
Control sets each photo's duration, sequential or random playback, looping, image fitting,…
7. Audio and MP4 export
The player shows the current track, progress, previous, play or pause, next, repeat one, r…
8. Projects, updates, and removal
Settings can open, export, or extract an S-Pro project. Saving when you quit restores the…
9. Troubleshooting
If sign-in fails, check the email address, verification code, and connection. Wait for the…
Q&A
1. Can I try S-Pro for free?
Eligible users can try all subscription features free for 7 days. Starting a trial require…
2. What is the difference between subscription and lifetime?
The subscription build works while the plan is active. The lifetime build remains availabl…
3. How many Macs can I use?
The standard license allows one Mac. If your plan differs, the device count shown in your…
4. What should I do when replacing or reinstalling a Mac?
Before replacing it, open License settings and deactivate this Mac. If that is not possibl…
5. Can I work offline?
Yes, while an activated license remains within its valid or grace period. The app normally…
6. What happens after I cancel my subscription?
Editing and output become unavailable after the paid period ends. Your .spro projects and…
7. Does the lifetime build include updates?
A 1.20-L license can use compatible updates registered in the 1.20 release family. A futur…
8. Which Macs and macOS versions are supported?
S-Pro supports Apple silicon and Intel Macs running macOS 12.0 or later. External presenta…
9. Are my photos or music uploaded to P-MIX?
No. Only app, license, and device data needed for activation is sent to P-MIX. Photos perm…
10. What if activation fails?
Check your network, email verification code, serial number, and device limit. For “version…